OpenAI has launched a new course through its OpenAI Academy teaching users how to build custom "Workspace Agents" in ChatGPT, according to the course page published by OpenAI.
What Are Workspace Agents?
According to the course materials, Workspace Agents are specialized, custom-built versions of ChatGPT designed for a team's specific needs rather than general-purpose use. The course teaches users how to define an agent's purpose, connect it to relevant tools and data sources, and refine it based on feedback, with the stated goal of lowering the barrier to building AI-powered automations for common workplace tasks.
What the Course Covers
The course walks through the process of building an agent from initial concept to deployment across a team, per OpenAI's description. It covers connecting agents to APIs and data sources, and iterating on an agent's performance based on how it is actually used.
Why It Matters
The course reflects OpenAI's continued push to position ChatGPT as a platform for team-specific automation rather than a purely general-purpose chatbot. It is aimed at non-developers who want to build task-specific agents without writing custom software.